What industry analysts underestimated is the speed of change. From limited implementations, the industry has seen rapid growth across the broader sector.

An important finding comes from our reporting: what thrived in the past may not work today or ahead.

Speed of adaptation matters more than perfection in execution.

What matters most reaches well beyond immediate impacts. Understanding these deeper dimensions is critical for organizations planning to maintain advantage.

Key Insights

• New regulations are transforming the manner in which organizations manage operations.
• The sophistication of advanced technologies demands new skills from development groups.
• Investment in capability building is likely to prove more important than chasing fashionable tools.